Living with Dementia is the reality for an estimated 850,000 people in the UK today That’s one in 14 people over age 65! It costs the UK economy an estimated £26 billion a year...
With it being National Customer Service Week (NCSW) this week, it has got us thinking, have you ever asked yourself the question, “Customer Experience and Customer Service, they are...
This admirable sentiment is being adopted as a guiding principle by many organisations who are striving for excellence in their interaction with customers However, such declarations of...
How confident are you that your organisation adequately equips its employees to fully embrace, and consistently deliver, your brand promises For many businesses, this question exposes...
As the UK prepares to leave the EU, it is more important than ever to positively differentiate ourselves as a country Even before the momentous Brexit decision was made, the UK was...
Are you looking to improve customer experience Brand Biology can help Our innovative human-engagement programmes help you empower your employees to significantly improve productivity,...