Conversion & Retention Masterclass

Event Overview

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Underwriting Manager, Broker

I felt the need to comment on the way in which this training session was conducted at Zurich Insurance last Friday.


The course that Brand Biology fronted, that I’ve just returned from really gave me a fresh view on how this training can be delivered and I am sure that everyone in the room would have agreed. The team were outstanding and kept the interest going throughout and it was enlightening to see attendees connect and understand the processes described. I had a supervisor of our sales team with me and he has continued to praise the whole experience.

Business Development Manager, Broker

I’m just writing to say thank you for inviting me to partake in your Sales and Retention Masterclass yesterday.


I thoroughly enjoyed the engaging and thought-provoking exercises. My colleague and I left with a lot of new found knowledge and a broader sense of perception.


To be honest I presumed it would be another day of PowerPoint presentations and guest speakers. I was very pleased to be so very wrong.


My commendations to the staff of Brand Biology who were fantastic all day. You could really tell they were experts in their fields. Their warmth and confidence made it very easy for me, and others, to come forward and participate.

Distribution Consultant,

Zurich Insurance

The Masterclasses were such a success. Thank you to all the team at Brand Biology for equipping our brokers with new information and skills that should help them to retain more customers in the future.

0117 922 1500

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